Applies to sales to restaurants and HORECA customers
Does not apply to sales via Systembolaget – for such transactions Systembolaget's own terms and conditions apply
Version 1.0 · June 2, 2026
1. Scope of Application
These general terms and conditions of sale (“the Terms”) apply to all sales of products from Wawawines AB (“Wawawines”, “the Seller”) to restaurants, hotels, cafés, catering companies and other professional buyers within the HORECA sector (“the Customer”). The Terms form part of every contract entered into unless otherwise agreed in writing.
The Terms do not apply to deliveries to Systembolaget, for which Systembolaget's own contractual terms apply.
By placing an order, the Customer accepts these Terms in their entirety. In the event of any discrepancy between a specific assignment agreement and these Terms, the assignment agreement shall take precedence.
2. Contracting Parties and Authority
The Customer is responsible for ensuring that the person placing the order has the authority to enter into binding agreements on behalf of the Customer. Wawawines reserves the right to request a credit report and/or demand advance payment for new customers or customers with outstanding debts.
The Customer must hold all necessary licenses and permits to operate a catering business or other HORECA-related business in accordance with applicable Swedish legislation, including a serving license under the Alcohol Act (2010:1622).
3. Products and Prices
3.1 Range
Wawawines' range is set out in the price list or product catalogue in force at any given time. Wawawines reserves the right to adjust the range without prior notice, e.g., due to stock availability, vintage changes or changes in import conditions.
3.2 Prices
All prices are stated in Swedish Kronor (SEK) exclusive of value added tax (VAT) unless otherwise stated. The applicable VAT rate will be added to the invoice. Wawawines reserves the right to adjust prices with reasonable notice, normally at least ten (10) days' written notice. For already confirmed orders, the price applicable at the time of the order shall apply.
3.3 Promotional Prices and Offers
Any promotional prices, discounts or special offers are valid during the period specified and cannot be combined with other offers unless explicitly stated otherwise.
4. Orders and Order Confirmation
An order is binding on the Customer from the moment it is sent to Wawawines. A binding order confirmation from Wawawines exists when Wawawines has confirmed the order in writing via email or another written medium. Verbal confirmations are not binding on Wawawines.
The minimum order quantity is six (6) bottles per order, which corresponds to a standard case. Orders below the minimum quantity may be rejected or charged a handling fee.
The Customer is responsible for checking the order confirmation and immediately notifying Wawawines of any errors, at the latest within one (1) business day of receipt.
5. Delivery
5.1 Delivery Time
Wawawines aims to deliver within one (1) to two (2) business days from confirmed order, provided that the goods are in stock and that the order is received by 12:00 PM. Delivery times are estimates and not binding commitments. Wawawines is not responsible for delays caused by the carrier, force majeure or circumstances beyond Wawawines' control.
5.2 Shipping Costs
Shipping is free of charge for order values exceeding SEK 3,000 excluding VAT. For order values below SEK 3,000 excluding VAT, a shipping fee will be added according to the shipping rate applicable at any given time, which is specified at the time of order or on the invoice.
5.3 Delivery Terms and Transfer of Risk
Delivery is made to the delivery address specified by the Customer. The risk for the goods passes to the Customer upon delivery to the delivery address (DAP – Delivered at Place, Incoterms 2020). The Customer must ensure that an authorized person is available to receive the delivery. In the event of non-delivery, Wawawines reserves the right to charge costs for return shipping and re-delivery.
5.4 Partial Deliveries
Wawawines reserves the right to deliver an order in parts if not all products are available at the same time. Shipping costs are calculated on the total order, not per partial delivery.
6. Receiving Inspection and Complaints
Upon receipt, the Customer shall check the delivery against the delivery note regarding the number of items, visible damage and the condition of the packaging. Any transport damage or discrepancies must be noted on the waybill and reported to Wawawines in writing within one (1) business day of delivery.
Complaints regarding hidden defects, faulty goods or quality defects must be made in writing to Wawawines within eight (8) days from the delivery date. Complaints received after this deadline may be rejected. In the event of an approved complaint, a replacement delivery or credit note is offered at Wawawines' discretion.
The Customer is not entitled to return goods without the prior written approval of Wawawines.
7. Terms of Payment
7.1 Payment Period
Payment must be made within ten (10) days net from the invoice date unless otherwise agreed in writing. The invoice is issued in connection with delivery or immediately thereafter.
7.2 Late Payment Interest
In the event of late payment, interest on late payment is charged in accordance with the Interest Act (1975:635), currently the reference rate plus eight (8) percentage points, calculated from the due date. Wawawines also reserves the right to charge a reminder fee and debt collection costs in accordance with the Debt Collection Act (1974:182).
7.3 Retention of Title
Delivered goods remain the property of Wawawines until full payment has been received. The Customer is not entitled to sell, pledge or otherwise dispose of the goods before payment.
7.4 Set-off
The Customer is not entitled to set off any claims against Wawawines against invoice amounts without prior written consent.
8. Limitation of Liability
Wawawines' liability is in all circumstances limited to the invoiced value of the delivery in question. Wawawines is not liable for indirect damages, loss of profit, loss of operation or other consequential damage.
Wawawines provides no warranties beyond what follows from mandatory Swedish legislation. Descriptions of character, tasting notes and recommendations are for guidance only and do not constitute a guarantee of a specific taste result.
9. Force Majeure
Wawawines is exempt from liability for failure to perform an obligation under the agreement if the failure is due to circumstances beyond Wawawines' reasonable control, such as natural disasters, war, pandemic, strike, government action, disruption in transport infrastructure, or other similar event. Wawawines shall immediately notify the Customer of such impediment.
10. Personal Data
Wawawines processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable Swedish data protection legislation. Data is collected for the purpose of administering the customer relationship, handling orders and fulfilling legal obligations. The Customer can at any time request information about the processing or exercise of their rights by contacting Wawawines at the specified contact address.
11. Amendments to the Terms
Wawawines reserves the right to update these Terms. The current version is published on Wawawines' website and/or communicated to active customers. Continued business relations after the updated Terms have entered into force mean that the Customer has accepted the new Terms.
12. Applicable Law and Dispute Resolution
These Terms are governed by Swedish law. Disputes arising in connection with the Terms or contracts entered into on the basis of the Terms shall in the first instance be resolved through negotiation. If negotiations do not lead to a solution, the dispute shall be settled by a Swedish general court with Gothenburg District Court as the court of first instance.
Applies to sales to restaurants and HORECA customers
Does not apply to sales via Systembolaget – for such transactions Systembolaget's own terms and conditions apply
Version 1.0 · June 2, 2026
1. Scope of Application
These general terms and conditions of sale (“the Terms”) apply to all sales of products from Wawawines AB (“Wawawines”, “the Seller”) to restaurants, hotels, cafés, catering companies and other professional buyers within the HORECA sector (“the Customer”). The Terms form part of every contract entered into unless otherwise agreed in writing.
The Terms do not apply to deliveries to Systembolaget, for which Systembolaget's own contractual terms apply.
By placing an order, the Customer accepts these Terms in their entirety. In the event of any discrepancy between a specific assignment agreement and these Terms, the assignment agreement shall take precedence.
2. Contracting Parties and Authority
The Customer is responsible for ensuring that the person placing the order has the authority to enter into binding agreements on behalf of the Customer. Wawawines reserves the right to request a credit report and/or demand advance payment for new customers or customers with outstanding debts.
The Customer must hold all necessary licenses and permits to operate a catering business or other HORECA-related business in accordance with applicable Swedish legislation, including a serving license under the Alcohol Act (2010:1622).
3. Products and Prices
3.1 Range
Wawawines' range is set out in the price list or product catalogue in force at any given time. Wawawines reserves the right to adjust the range without prior notice, e.g., due to stock availability, vintage changes or changes in import conditions.
3.2 Prices
All prices are stated in Swedish Kronor (SEK) exclusive of value added tax (VAT) unless otherwise stated. The applicable VAT rate will be added to the invoice. Wawawines reserves the right to adjust prices with reasonable notice, normally at least ten (10) days' written notice. For already confirmed orders, the price applicable at the time of the order shall apply.
3.3 Promotional Prices and Offers
Any promotional prices, discounts or special offers are valid during the period specified and cannot be combined with other offers unless explicitly stated otherwise.
4. Orders and Order Confirmation
An order is binding on the Customer from the moment it is sent to Wawawines. A binding order confirmation from Wawawines exists when Wawawines has confirmed the order in writing via email or another written medium. Verbal confirmations are not binding on Wawawines.
The minimum order quantity is six (6) bottles per order, which corresponds to a standard case. Orders below the minimum quantity may be rejected or charged a handling fee.
The Customer is responsible for checking the order confirmation and immediately notifying Wawawines of any errors, at the latest within one (1) business day of receipt.
5. Delivery
5.1 Delivery Time
Wawawines aims to deliver within one (1) to two (2) business days from confirmed order, provided that the goods are in stock and that the order is received by 12:00 PM. Delivery times are estimates and not binding commitments. Wawawines is not responsible for delays caused by the carrier, force majeure or circumstances beyond Wawawines' control.
5.2 Shipping Costs
Shipping is free of charge for order values exceeding SEK 3,000 excluding VAT. For order values below SEK 3,000 excluding VAT, a shipping fee will be added according to the shipping rate applicable at any given time, which is specified at the time of order or on the invoice.
5.3 Delivery Terms and Transfer of Risk
Delivery is made to the delivery address specified by the Customer. The risk for the goods passes to the Customer upon delivery to the delivery address (DAP – Delivered at Place, Incoterms 2020). The Customer must ensure that an authorized person is available to receive the delivery. In the event of non-delivery, Wawawines reserves the right to charge costs for return shipping and re-delivery.
5.4 Partial Deliveries
Wawawines reserves the right to deliver an order in parts if not all products are available at the same time. Shipping costs are calculated on the total order, not per partial delivery.
6. Receiving Inspection and Complaints
Upon receipt, the Customer shall check the delivery against the delivery note regarding the number of items, visible damage and the condition of the packaging. Any transport damage or discrepancies must be noted on the waybill and reported to Wawawines in writing within one (1) business day of delivery.
Complaints regarding hidden defects, faulty goods or quality defects must be made in writing to Wawawines within eight (8) days from the delivery date. Complaints received after this deadline may be rejected. In the event of an approved complaint, a replacement delivery or credit note is offered at Wawawines' discretion.
The Customer is not entitled to return goods without the prior written approval of Wawawines.
7. Terms of Payment
7.1 Payment Period
Payment must be made within ten (10) days net from the invoice date unless otherwise agreed in writing. The invoice is issued in connection with delivery or immediately thereafter.
7.2 Late Payment Interest
In the event of late payment, interest on late payment is charged in accordance with the Interest Act (1975:635), currently the reference rate plus eight (8) percentage points, calculated from the due date. Wawawines also reserves the right to charge a reminder fee and debt collection costs in accordance with the Debt Collection Act (1974:182).
7.3 Retention of Title
Delivered goods remain the property of Wawawines until full payment has been received. The Customer is not entitled to sell, pledge or otherwise dispose of the goods before payment.
7.4 Set-off
The Customer is not entitled to set off any claims against Wawawines against invoice amounts without prior written consent.
8. Limitation of Liability
Wawawines' liability is in all circumstances limited to the invoiced value of the delivery in question. Wawawines is not liable for indirect damages, loss of profit, loss of operation or other consequential damage.
Wawawines provides no warranties beyond what follows from mandatory Swedish legislation. Descriptions of character, tasting notes and recommendations are for guidance only and do not constitute a guarantee of a specific taste result.
9. Force Majeure
Wawawines is exempt from liability for failure to perform an obligation under the agreement if the failure is due to circumstances beyond Wawawines' reasonable control, such as natural disasters, war, pandemic, strike, government action, disruption in transport infrastructure, or other similar event. Wawawines shall immediately notify the Customer of such impediment.
10. Personal Data
Wawawines processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable Swedish data protection legislation. Data is collected for the purpose of administering the customer relationship, handling orders and fulfilling legal obligations. The Customer can at any time request information about the processing or exercise of their rights by contacting Wawawines at the specified contact address.
11. Amendments to the Terms
Wawawines reserves the right to update these Terms. The current version is published on Wawawines' website and/or communicated to active customers. Continued business relations after the updated Terms have entered into force mean that the Customer has accepted the new Terms.
12. Applicable Law and Dispute Resolution
These Terms are governed by Swedish law. Disputes arising in connection with the Terms or contracts entered into on the basis of the Terms shall in the first instance be resolved through negotiation. If negotiations do not lead to a solution, the dispute shall be settled by a Swedish general court with Gothenburg District Court as the court of first instance.